Frequently Asked Questions
Everything you need to know about Artico Interiors products and services.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item. White-glove delivery options are available at checkout for larger statement pieces.
Do you offer international shipping?
Currently, Artico Interiors ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and will be calculated during the checkout process.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and 'Final Sale' items are non-returnable. A restocking fee may apply to large furniture returns.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at Artico Interiors. We partner with artisans who use FSC-certified timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for qualifying purchases.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to our logistics partner's portal so you can monitor your delivery in real-time.